Business Process Analysis
A detailed analysis of business processes before the start of a system-, and/or process implementation prevents delays during the implementation, acceptance issues and/or problems with system use after the implementation.
Senora Consulting can support you with different types of business process analysis:
- Analysis of current business processes in favor of defining business requirements, identifying process bottlenecks and defining opportunities to optimize processes.
- Defining future business processes to identify gaps between the current processes and the future system and processes.
Implementation
Having experience with implementing (quality) systems in different roles Senora Consulting can support you with:
- Project Management (PRINCE2 Practitioner certified).
- System Configuration.
- Master Data Configuration.
- Computer Systeem Validation: creation, review and approval of the different validation related deliverables, and/or test new developments.
- Creating procedures, work instructions and training material.
- Providing end user training.
Maintenance and Support
Efficient problem-solving and continuous system development play a key role in optimal system use and the perception of end users regarding maintenance and support.
Senora Consulting has experience as end-user, managing a support-team and coordinating continuous system development activities by internal and external parties.
Provided services are:
- Managing a Support-team.
- Managing a Development team including being the primary contact person of the business and defining the priorities / road map of the system developments.
All-round consultancy during the preparation, during the implementation, and after the implementation of (quality) systems within life sciences, health, food-, en chemical industries.